| CENTRAL OFFICE MONITORING AGREEMENT |
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Agreement dated _____________________, by and
between SMITH THOMPSON SECURITY SYSTEMS (hereinafter referred to as "STSS" or
"Lessor") and ___________________________________, (hereinafter referred to as
"Subscriber" or "Buyer").
Premises where communication software and security equipment is installed:
___________________________________________________________
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*Either
party may cancel this agreement with 30 day written
notice*
WHEREAS, Subscriber owns an electronic security system and desires central
office monitoring service, the parties agree as follows:
1. COMMUNICATION SOFTWARE (Dealer Lockout Code) REMAINS PERSONAL
PROPERTY OF STSS: STSS shall lease, install, program and service in the
premises of the Subscriber, communication software, which together with lawn
signs and decals, shall remain the sole property of STSS and shall not be
considered a fixture or a part of the realty, and Subscriber shall not permit
the attachment thereto of any apparatus not furnished by STSS. If the
communication equipment is part of the instrument panel then the chip or
software programmed to transmit a signal shall be leased, remain STSS's
property, and all reference in this agreement to communication software shall
be deemed to read chip or software. Dealer Code to CPU software remains
property of STSS. Dealer code can be changed for a service fee.
2. DESCRIPTION OF SERVICE AND EQUIPMENT VALUE:
Value of installed software and equipment is: $ ____________________
Initial service provided:____________________
Monitoring Approximate date of installation: _____________________
3. INSTALLLATION AND SERVICE CHARGES: Subscriber agrees to pay STSS:
(a) The sum of $ ________________, plus tax for the installation of the
communication software and equipment. The balance of payments for the term of
this agreement is due upon execution of this agreement. For the convenience of
the parties and so long as there is no default in payments, Subscriber may make
the payments as provided in 3 (b).
(b) The sum of $ _________________, plus tax, per month, payable quarterly or
annually in advance for the billed, monitoring and servicing of the
communication software for the term of this agreement commencing on the first
day of the month next succeeding the date hereof, and continuing quarterly
thereafter, all payments being due within 30 days of receipt of invoice.
(c) Warranty: One year warranty on parts and labor is provided only on any
equipment or components installed by STSS, lightning or acts of God are not
covered by this warranty.
4. CENTRAL OFFICE MONITORING: Upon receipt of a signal from the communication
software, STSS or its designee communication center shall make every reasonable
effort to notify Subscriber and the appropriate municipal police or fire
department. Subscriber acknowledges that signals transmitted from Subscriber's
premises directly to municipal police or fire departments are not monitored by
personnel of STSS or STSS's designee communication center and STSS does not
assume any responsibility for the manner in which such signals are monitored or
the response, if any to such signals. Subscriber acknowledges that signals
which are transmitted over telephone lines, wire, air waves, or other modes of
communication pass through communication networks wholly beyond the control of
STSS and are not maintained by STSS and, therefore, STSS shall not be
responsible for any failure which prevents transmission signals from reaching
the central office monitoring center or damages arising therefrom. Subscriber
agrees to notify STSS if any changes in telephone service are made such as
eliminating land phone line, calling plans, VOIP, or DSL that could affect
communication of alarm signal. STSS shall not be responsible for any alarm
communication problems arising due to any of these changes made by the
Subscriber. Subscriber agrees to furnish STSS with a written list of names and
telephone numbers of those persons Subscriber wishes to receive notification of
alarm signals. All changes and revisions shall be supplied to STSS in writing.
Subscriber authorizes STSS to access the control panel to input or delete data
and programming. If the equipment contains listening devices, permitting
central office to monitor sound then upon receipt of an alarm signal central
office shall monitor sound for so long as central office in its sole discretion
deems appropriate to confirm an alarm condition. _______ (Initials)
5. NO WARRANTIES OR REPRESENTATIONS: SUBSCRIBER'S EXCLUSIVE REMEDY: STSS does
not represent nor warrant that the security equipment and central office
monitoring will prevent any loss, damage or injury to person or property, by
reason of burglary, theft, hold-up, fire or other cause, or that the security
equipment will in all cases provide the protection for which it is installed or
intended. Subscriber acknowledges that STSS is not an insurer, and the
Subscriber assumes all risk for loss or damage to Subscriber's premises or its
contents. STSS has made no representations or warranties, and hereby disclaims
any warranty of merchantability or fitness for any particular use. Subscriber's
exclusive remedy for STSS's default hereunder is to require STSS to repair or
replace, at STSS's option, any equipment covered by this agreement which is
non-operational.
6. EXCULPATORY CLAUSE: Subscriber agrees that STS is not an insurer and no
insurance coverage is offered herein. The security equipment is designed to
reduce certain risks of loss, though STSS does not guarantee that no loss will
occur. STSS is not assuming liability, and, therefore shall not be liable to
Subscriber for any loss, personal injury or property damage sustained by
Subscriber as a result of burglary, theft, hold-up, fire, equipment failure,
smoke, or any other cause, whatsoever, regardless of whether or not such loss
or damage was caused by or contributed to by STSS's negligent performance,
failure to perform any obligation or strict products liability. Subscriber
releases STSS from any claims for contribution, indemnity or subrogation.
7. LIMITATION OF LIABILITY: Subscriber agrees that should there arise any
liability on the part of STSS as a result of STSS's negligent performance to
any degree failure to perform any of STSS's obligations, equipment failure or
strict products liability, that STSS's liability shall be limited to the sum of
six times the monthly payment at time liability is fixed or the sum of $250,
whichever is greater. If Subscriber wishes to increase STSS's maximum amount of
STSS's limitation of liability, Subscriber may, as a matter of right, at any
time, by entering into a supplemental contract, obtain a higher limit by paying
an annual payment consonant with STSS's increased liability. This shall not be
construed as insurance coverage.
8. LIQUIDATED DAMAGES: The parties agree that in the event Subscriber suffers
damages as a result of STSS's negligence to any degree or failure to perform
any obligation, it would be impractical and extremely difficult to anticipate
or fix actual damages. Therefore, Subscriber agrees that should there arise any
liability on the part of STSS, Subscriber agrees to accept $250.00, or the
amount provided for in paragraph 7, whichever is greater, as liquidated damages
in complete satisfaction of such liability and STSS is released and discharged
from any further liability.
9. CARE OF EQUIPMENT: Subscribers agrees not to taper with, remove or otherwise
interfere with the communication software which shall remain in the same
location as installed and Subscriber agrees to bear the cost of repairs or
replacement made necessary as a result of nay painting, alteration, remodeling
or damage, including damage cause by unauthorized intrusion to the premises,
lightning or electrical surge, except for ordinary wear and tear, in which
event repair or replacement shall be made by STSS without additional charge.
10. ALTERATION OF PREMISES FOR INSTALLATION: STSS is authorized to make
preparations such as drilling holes, driving nails, making attachments or doing
any other thing necessary in STSS's sole discretion for the installation and
service of the communication software, and STSS shall not be responsible for
any condition created thereby as a result of such installation, service, or
removal of the communication software, and Subscriber represents that the owner
of the premises, if other than Subscriber, authorizes the installation of the
communication software under the terms of this agreement.
SEE REVERSE SIDE FOR ADDITIONAL TERMS AND CONDITIONS OF THIS
CONTRACT. READ THEM BEFORE YOU SIGN THIS AGREEMENT. BUYER ACKNOWLEDGES
RECEIVING A FULLY EXECUTED COPY OF THIS CONTRACT AT TIME OF EXECUTION.
NOTICE OF CANCELLATION (For Residential Customers Only)
YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE
THIRD BUSINESS DAY OF THIS TRANSACTION.
_____________________________________
SMITH THOMPSON SECURITY SYSTEMS
(Subscriber Signature)
_____________________________________
BY: _____________________________
(Print Full Name)
_____________________________________
_____________________________
(Address) (Print
Name)
11. SUBSCRIBER'S DUTY TO SUPPLY ELECTRIC AND TELEPHONE SERVICE:
Subscriber agrees to furnish, at Subscriber's expense, all 110 Volt AC power,
electrical outlets, receptacles, telephone hook-ups, RJ31 Block or equivalent,
internet connection, high speed broadband cable or DSL and IP Address, as
deemed necessary by STSS in its sole discretion. STSS assumes no responsibility
per failure to communicate due internet problems and unreliability. Customer
agrees to perform a weekly test to confirm system function. An extra charge
will apply to convert any telephone changes after time of install, especially
conventional phone service to voice over internet provider. If needed, STSS can
install a DSL filter on alarm system for a service fee.
12. TESTING AND SERVICE OF COMMUNICATION SOFTWARE: The parties hereto agree
that the communication software, once installed, is in the exclusive possession
and control of the Subscriber, and it is Subscriber's sole responsibility to
test the operation of the communication software and to notify STSS if it is in
need of repair. STSS shall not be required to service the communication
software if subscriber is in default and unless it has received notice from
Subscriber, and upon such notice, STSS shall service the communication software
to the best of its ability within 36 hours, exclusive of Saturday, Sunday and
legal holidays, during the business hours of 9 a.m. and 5 p.m. Any repair or
other services provided by STSS to Subscriber's alarm or security equipment
shall be at STSS's option on a per call request by Subscriber, and Subscriber
shall pay for such labor and material at time such repair or other service is
performed. All such repair or other service shall be governed by the terms of
this contract. In the event Subscriber complies with the terms of this
agreement and STSS fails to repair the communication software within 36 hours
after notice is given, excluding Saturdays, Sundays, and legal holidays,
Subscriber agrees to send notice that the communication software is in need of
repair to STSS, in writing, by certified or registered mail, return receipt
requested and Subscriber shall not be responsible for payments due while the
security equipment remains inoperable. In any lawsuit between the parties in
which the condition or operation of the communication software is in issue, the
Subscriber shall be precluded from raising the issue that the communication
software was not operating unless Subscriber can produce a post office
certified or registered receipt, signed by STSS, evidencing that service was
requested by Subscriber. Only communication and security system software is
covered by service. It shall be Subscriber's sole responsibility to maintain
the communication hardware in working order.
13. LEGAL ACTION: The parties agree that due to the nature of the services to
be provided by STSS, the payments to be made by the Subscriber for the term of
this agreement pursuant to paragraph 3(b) form an integral part of STSS's
anticipated profits; that in the event of Subscriber's default it would be
difficult if not impossible to fix STSS's actual damages. Therefore, in the
event Subscriber defaults in the payment of any charges to be paid to STSS, the
balance of all payments for the entire term herein shall immediately become due
and payable, and Subscriber shall be liable for 80% thereof as liquidated
damages and STSS shall be permitted to remotely re-program or delete any
programming without relieving Subscriber of any obligation herein. In the event
of Subscriber's breach of this agreement, STSS may at its option either remove
its software or deem same sold to Subscriber for 80% of the amount specified as
the value of the equipment in addition to the liquidated damages provided for
herein. Should STSS prevail in any litigation between the parties Subscriber
shall pay STSS's legal fees. The parties waive trial by jury in any action
between them. In any action commenced by STSS against Subscriber, Subscriber
shall not be permitted to interpose any counterclaim. Any action by lessee
against STSS much be commenced within thirteen months of the accrual of the
cause of action or shall be barred. All actions or respect to other services
rendered in connection with this agreement shall be deemed to have merged in
and be restricted to the terms and conditions of this agreement. Any action or
dispute between the parties, including issues of arbitrability, shall, at the
option of either party, be determined by arbitration administered by the
National Arbitration Association, under its Commercial Arbitration Rules.
www.natarb.com.
14. DELAY IN INSTALLATION: STSS shall not be liable for any damage or loss
sustained by Subscriber as a result of delay in installation of equipment,
equipment failure, or for interruption of service due to electric failure,
strikes, walk-outs, war, acts of God, or other causes, including STSS's
negligence in the performance of this contract. The estimated date work is to
be substantially completed is not a definite completion date and time is not of
the essence.
15. SUBSCRIBER TO INSURE SOFTWARE: Subscriber shall insure STSS's software
against fire and casualty and Subscriber agrees to name STSS in said insurance
policy as "loss payee" to the extent of the value of the software as set forth
herein above, Subscriber shall be responsible for any loss occasioned by fire
or casualty and the cost of replacing or restoring the security equipment.
Notwithstanding the condition of Subscriber's premises, or STSS's impossibility
of performance occasioned by condition of Subscriber's premises, Subscriber
shall remain liable for monthly payments for the term of this agreement without
offset or reduction.
16. INSURANCE: The Subscriber shall maintain a policy of public liability,
property damage, burglary and theft insurance under which STSS is named as
insured, and under which the insurer agrees to indemnify and hold STSS harmless
from and against all costs, expenses including attorney's fees and liability
arising out of or based upon any and all claims, injuries and damages arising
under this agreement, including, but no limited to, those claims, injuries and
damages contributed to by STSS's negligent performance to any degree or its
failure to perform any obligation. The minimum limits of liability of such
insurance shall be one million dollars for any injury or death, and property
damage, burglary and theft coverage in any amount necessary to indemnify
Subscriber for property on its premises. STSS shall not be responsible for any
portion of any loss or damage which is recovered or recoverable by the
Subscriber from insurance covering such loss or damage or for such loss or
damage against which the Subscriber is indemnified or insured.
17. INDEMNITY/WAIVER OF SUBROGATION RIGHTS/ASSIGNMENTS: Subscriber agrees to
and shall indemnify and hold harmless STSS, its employees, agents and
subcontractors, from and against all claims, lawsuits, including those brought
by third parties or Lessee, including obligation under this agreement. Parties
agree that there are no third party beneficiaries of this contract. Subscriber
on its behalf and any insurance carrier waives any right of subrogation
Subscriber's insurance carrier may otherwise have against STSS or STSS's
subcontractors arising out of this agreement or the relation of the parties
hereto. Subscriber shall not be permitted to assign this agreement without
written consent of STSS. STSS shall have the right to assign this contract and
shall be relieved of any obligations herein upon such assignment. STSS shall be
permitted to assign this contract and upon such assignment shall have no
further obligation hereunder.
18. FALSE ALARMS AND PERMITS: STSS shall have no liability for false alarms,
false alarm fines, police response, or the refusal of the police to respond. In
the event of termination of police response by the municipal police this
contract shall nevertheless remain in full force and Subscriber shall remain
liable for all payments provided for herein. Should STSS be required by
existing or hereinafter enacted law to perform any service or furnish any
material not specifically covered by the terms of this agreement Subscriber
agrees to pay STSS for such service or material. Subscriber agrees to apply and
acquire a current alarm permit as required by their city ordinance or
municipality. STSS shall not be responsible for expired permit or failure to
get a permit. STSS shall not be responsible for dispatch is refused or denied
due to no permit on file with city. Subscriber is responsible to supply STSS
the current permit number. _________(Initials)
19. STSS's RIGHT TO SUBCONTRACT SPECIAL SERVICES: Subscriber agrees that STSS
is authorized and permitted to subcontract any services to be provided by STSS
to third parties who may be independent of STSS, and that STSS shall not be
liable for any loss or damage sustained by Subscriber by reason of fire, theft,
burglary or any other cause whatsoever caused by the negligence of third
parties, and Subscriber appoints STSS to act as Subscriber's agent with respect
to such third parties, except that STSS shall not obligate Subscriber to make
any payments or such third parties. Subscriber acknowledges that this
agreement, and particularly those paragraphs relating to STSS's disclaimer of
warranties, exemption from liability, even for its negligence, limitation of
liability and indemnification, inure to the benefit of and are applicable to
any assignee, subcontractors and communication centers of STSS.
20. GUARD RESPONSE: If guard response is specified as a service to be provided,
upon receipt of a burglar alarm signal, STSS or its subcontractor shall as soon
as may be practical send one or more of its guards to the subscriber's
premises. Subscriber acknowledges that the guard is not required to enter the
premises or to render any service to the security equipment and shall not be
required to remain stationed at subscriber's premises for more than 15 minutes
after his initial arrival. In the event STSS responds to a false alarm
condition occasioned by Subscriber's negligence, Subscriber shall pay STSS
$50.00 for each such response.
21. PERSONAL EMERGENCY RESPONSE: If personal emergency response is specified as
a service to be provided, upon receipt of an alert signal, STSS or its
subcontractor shall as soon as may be practicable, make every reasonable effort
to notify by telephone those persons that STSS provides no response to a
personal emergency signal except notification to the appropriate party, and
that the provisions of this agreement exculpating and limiting STSS's liability
are fully applicable to the personal emergency service.
22. NON-SOLICITATION. Subscriber agrees that it will not solicit for employment
for itself, or any other entity, or employ, in any capacity, any employee of
STSS assigned by STSS to perform any service for or on behalf of Subscriber for
a period of two years after STSS has completed providing service to Subscriber.
In the event of Subscriber's violation of this provision, in addition to
injunctive relief, STSS shall recover from providing service to Subscriber. In
the event of Subscriber's violation of this provision, in addition to
injunctive relief, STSS shall recover from Subscriber an amount equal of such
employee's salary based upon the average three months preceding employee's
termination of employment with STSS, times twelve, together with STSS's counsel
and expert witness fees.
23. SECURITY INTEREST/COLLATERAL: To secure Subscriber's obligations under this
agreement Subscriber grants STSS a security interest in the security equipment
installed by STSS and STSS is authorized to file a financing statement.
24. FULL AGREEMENT/SEVERABILITY/CONFLICTING DOCUMENTS: This agreement
constitutes the full understanding of the parties and may not be amended or
modified or canceled except in writing signed by both parties, except that in
the event STSS issues a UL certificate to Lessee, STSS will comply with
Underwriters Laboratory Inc. requirements regarding items of protection
provided for in this agreement. Should there arise any conflict between this
agreement and Lessee's purchase order or other document, this agreement will
govern, whether such purchase order or document is prior to or subsequent to
this agreement. This contract shall be governed by the laws of the State of
Texas. Should any provision of this agreement be deemed void, all other
provisions will remain in effect.
| SMITH THOMPSON SECURITY
SYSTEMS, P.O. Box 260689, Plano, TX
75026 972-526-8500 |
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| TEXAS
STATE LICENSE B-02469 |
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